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Municipal Metrics & Level of Service Workshop

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Register at:–level-of-service-workshop–2138713982

Municipal Metrics & Level of Service Workshop

Hosted by the City of Burlington

Asset Management Ontario (AMONTario) invites you to a municipal metrics and level of service workshop on Friday, October 26th, 2018 at the City of Burlington.

Through the generous support of the Ministry of Infrastructure, this training and workshop is free for municipal employees.


O.Reg. 588/17 (Asset Management Planning for Municipal Infrastructure) requires every municipality in Ontario to prepare an asset management plan in respect of its core municipal infrastructure assets by July 1, 2021 and in respect of all other municipal infrastructure assets by July 1, 2023.

Central to these plans are levels of service (LOS) benchmarks for each asset category. The regulation specifies LOS metrics for core municipal infrastructure assets. With respect to all other municipal infrastructure assets, the regulation requires qualitative descriptions and technical metrics established by the municipality.

Asset Management Ontario (AMONTario) is developing a Municipal Metrics Catalogue that identifies metrics or benchmarks, both qualitative and technical, for various asset categories. An aim of this catalogue is to help users understand which metrics or benchmarks might be most appropriate for various circumstances.

Since levels of service encompass both qualitative and technical aspects, this workshop is intended for municipal employees working in asset management across a range of functions: public works, finance, planning, and administration.

Workshop Details

Date:               Friday, October 26, 2018

Time:              9:00 a.m. – 3:30 p.m.

Location:        City of Burlington

414 Locust Street – 2nd floor

Burlington, ON L7S 1B3

Boardroom is located on the second floor next to the Burlington Economic Development Committee.

Cost:               Free (to municipalities)

Registration: Go to–level-of-service-workshop–2138713982 to register.


Objective: The objective of this workshop is for participants to to take away practical insights that they can apply in developing their respective municipalities’ asset management plans, particularly around benchmarking current and future levels of service for different asset categories.

  1. Welcome and Opening Remarks                                       9:00 am
    • Andrew Maas, City of Burlington
  2. Context: Challenges of Metrics and Levels of Service   9:30 a.m.

in O.Reg. 588/17

  1. Presentation on Municipal Metrics Catalog                    10:00 a.m.
    • Mike Hausser, County of Huron
    • Circulation of draft Municipal Metrics Catalog

Break                                                                                                  10:45 a.m.

  1. Workshop                                                                               11:00 a.m.
    • Break out groups covering various level of service

(LOS) areas

  • Consider the municipal metrics for those LOS

Lunch                                                                                                   Noon

  1. Discussion on Proposed Changes to Municipal                1:00 p.m.

Metrics Catalog

  1. Wrap up and closing remarks                                              3:00 pm

Further Questions: Please e-mail:

Registration for Asset Management Training & Workshop in Loyalist Township (Eastern Ontario) on October 23 and 24, 2018

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Municipal Asset Management Training & Workshop – Eastern Ontario


Asset Management Ontario (AMONTario) invites you to a two day municipal asset management workshop on October 23rd and 24th, 2018 in Loyalist Township.



Through the generous support of the Federation of Canadian Municipalities (FCM), the Government of Canada, and the Ministry of Infrastructure (MOI), this training and workshop is free for municipal employees.


We strongly encourage attendees to come for both days, but it’s possible to attend for just one. We also encourage municipal attendees from a range of backgrounds, such as finance, planning, public works, and administration. Municipalities are allowed to bring a team of employees (can be from different divisions) as this reflects the collaborative and inter-disciplinary nature of asset management work.


The first day (October 23rd) will focus on asset management awareness building of leading practices. The second day (October 24th) will involve a hands-on seminar for municipalities to work on their own infrastructure maturity assessments with the support of asset management experts.


Workshop Details


Dates:             Tuesday, October 23, 2018

Wednesday, October 24, 2018


Location:        Loyalist Township

Council Chambers

263 Main Street

Odessa, ON

K0H 2H0

Weblink: (for Registration)

Cost:               Free (to municipalities)